Program Manager – Digital Transformation & Organizational Merger

Location: Brussels, Belgium (Hybrid)
Contract Type: Consulting / Project Assignment
Duration: Approx. 100 days
Start Date: August 2026
Languages: Dutch & French (native/bilingual), English (working proficiency)

Role Overview

We are seeking an experienced Program Manager to lead and coordinate a large-scale organizational and digital transformation initiative involving the consolidation of multiple operational entities into a unified structure. The role requires strong program governance, stakeholder management, and transformation leadership to ensure successful implementation within a fixed timeline.

Key Responsibilities

• Define and manage the overall program roadmap, milestones, and implementation plan.
• Coordinate multiple workstreams and ensure alignment across business, operational, and IT teams.
• Prioritize activities and manage dependencies between systems, processes, and stakeholders.
• Identify, assess, and mitigate program risks, including resource constraints, delays, and operational impacts.
• Establish governance structures, reporting frameworks, and executive-level progress updates.
• Collaborate closely with internal departments and external stakeholders to support decision-making and implementation.
• Drive change management and organizational transformation activities.
• Monitor project delivery, ensuring objectives, timelines, and quality standards are achieved.
• Support the modernization and integration of digital services, applications, and operational processes.

Required Skills & Experience

• Extensive experience as a Program Manager leading large-scale transformation initiatives.
• Strong expertise in:
  • Program & Project Management
  • Business Analysis & Requirements Management
  • Change Management
  • Process Management & Process Modeling
  • Stakeholder & People Management
• Experience delivering enterprise-wide solutions used by large user communities.
• Experience with citizen-facing digital platforms, portals, or web applications.
• Strong understanding of Agile/Scrum delivery methodologies.
• Experience within public-sector or government environments is highly desirable.
• Ability to manage complex, multi-stakeholder environments and organizational change.

Preferred Qualifications

• Scrum Product Owner Certification.
• PRINCE2 Certification.
• Experience with large-scale organizational mergers, transformation programs, CRM, ERP, or enterprise platform implementations.

Key Competencies

• Strategic Program Leadership
• Governance & Executive Reporting
• Risk & Dependency Management
• Change Management
• Stakeholder Engagement
• Agile Delivery
• Public Sector Transformation
• Cross-functional Team Coordination

Work Environment

• Hybrid working model with regular on-site presence in Brussels.
• Multidisciplinary team composed of internal and external stakeholders.
• Opportunity to contribute to a high-profile transformation program with significant organizational impact.